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Technology

What Phone Is Right For You? 6 – Paradigm Shift Hits The Fan

Siemens "Fernscheiber 100" teletype....
Humble, and Deeply Unattractive, Origins

Though the iPhone changed personal computing forever, its significance was not immediately grasped even by Apple’s competitors – perhaps particularly by them. Sure, the likes of Nokia and Blackberry probably appreciated the threat it represented in the high-end smartphone sector. Almost beyond doubt, Google saw the potential it had to control a huge slice of the market for Internet services. Microsoft would have recognised a major new extension of Apple’s many-tentacled marketing strategy.

What may have taken longer to sink in was the fact that Apple was taking them all on at once… As the iPad and its imitators demonstrate, the iPhone was harbinger of a new and very significant generation of devices – one that would break personal computing free from its clumsy origins.

For half a century, computers have followed essentially the same design paradigm. This is strange when you think about it, because they could really use almost any. All the operator is doing fundamentally is putting numbers in and getting numbers out, there must be a million ways to do that. Many were explored in the early years: dials, punched cards, paper tapes, patch cables, levers, bells, rows of switches and lights. The possibilities were endless – and deeply unstandardised.

Then some pioneer had the brilliant idea of using a teleprinter. You may not even remember these, they’re now almost extinct, but the teleprinter (also called teletype or telex) is essentially a networked, motorised typewriter. You type on your terminal, the one at the recipient’s end rattles off a printed message. The bright idea was to wire one of these up to a computer so its keyboard could be used for input and its printer for output. Using a pre-existing technology not only meant a big cost saving, but harnessed a recognised interface metaphor that users could grasp immediately. Replacing the printed paper display with text on a TV-like monitor made it all the more familiar and friendly. This metaphor was so effective that it has basically gone unchanged ever since. Even devices as svelte as the iMac or petite as a netbook are, under the skin, just fancy telex machines – like a shape-changing alien from a SciFi cartoon, unable to prevent hints of its true nature showing through its disguise.

There have been attempts to break the mould; perhaps the most effective was the use of pen input on devices like the PDA or Tablet PC. But that was just swapping the restrictions of one metaphor for those of another. What Apple realised was simple but profound – you could design a device without metaphor. Let the application in use dictate the interface; the device itself should come with as few restrictions or presuppositions as possible. Beyond the necessary limitations of form factor – it must be this size if you want to carry it as a phone, this size if you want to read comfortably and so on – it should be as reconfigurable as possible. Thus the iPhone/iPod Touch/iPad family is a device as rich in possibility as we have ever had, and perhaps ever will until we figure out how to make shape-changing hardware.

But just because it’s revolutionary, that doesn’t necessarily mean the iPhone is the best phone you can get. And while some rivals still seem to be in shock even now, one company was ready to respond to and rival Apple’s innovation. One company may already be beating them at their own game.

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Technology

Mac Users, Beware!

A new malware variant is doing the rounds. Calling itself “Apple Security Center”, it tells you your Mac is infected. It isn’t infected. But as a counter showing the number of viruses “found” rapidly rises, it will offer to clean your computer. Don’t agree to let it!

Oh, you did. Damn. Well now you are infected.

It’s like inviting a vampire in. Modern computers are designed so that software can’t just install itself, it needs interaction from the user. So malware (that is, evil software) can’t do any harm until you give it permission. Now Mac and Linux are more common, and Windows is a great deal tougher than it used to be, malware is increasingly forced to focus on the one major remaining weakness of all computer systems. This is what techies like to call the PBCAK – the Problem Between Chair And Keyboard. In other words, you. Sometimes called scareware, things like “Apple Security Center” attempt to mindgame you into infecting your own computer.

Stop and think. It’s a Mac, it is quite to very unlikely that it has a virus. And anyway, who the heck is in any position to know what’s on your computer? If you did not install an antivirus program – and even now you really don’t need to – then you will not get virus warnings. Not real ones anyway.

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Technology

Mac Users, Beware!

A new malware variant is doing the rounds. Calling itself “Apple Security Center”, it tells you your Mac is infected. It isn’t infected. But as a counter showing the number of viruses “found” rapidly rises, it will offer to clean your computer. Don’t agree to let it!

Oh, you did. Damn. Well now you are infected.

It’s like inviting a vampire in. Modern computers are designed so that software can’t just install itself, it needs interaction from the user. So malware (that is, evil software) can’t do any harm until you give it permission. Now Mac and Linux are more common, and Windows is a great deal tougher than it used to be, malware is increasingly forced to focus on the one major remaining weakness of all computer systems. This is what techies like to call the PBCAK – the Problem Between Chair And Keyboard. In other words, you. Sometimes called scareware, things like “Apple Security Center” attempt to mindgame you into infecting your own computer.

Stop and think. It’s a Mac, it is quite to very unlikely that it has a virus. And anyway, who the heck is in any position to know what’s on your computer? If you did not install an antivirus program – and even now you really don’t need to – then you will not get virus warnings. Not real ones anyway.

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Technology

What Phone Is Right For You? 5 – Apple Changes Everything

iPhone, Apple Inc.
Image by Cloud. via Flickr

Let’s get now to the ones people actually care about: The fun, fashionable phones – and the rivalry between Apple’s iPhone and Google’s Android.

When Apple first launched the iPhone, nobody guessed just how big apps were going to become. Smartphones had applications before this of course. It was possible to download software both for Windows Mobile and for Symbian. But these hadn’t exactly set the world on fire. In part, this was because the phones came with all the software necessary for normal use, and more beside. Most additional programs tended to be either created by businesses for their own use, or were ephemera like games. The bigger reason though was that these OSes ran on a wide range of phones, all with different hardware. Not just different processors, but different control button layouts, different keyboards, different abilities. Some phones might have cameras, 3G, Wi-Fi, GPS, others none of those. Anything but the most basic software was only really going to work on one specific phone, making the market unattractively fragmented for developers.

A big part of Apple’s success therefore was simply that there was only one iPhone, with a good set of hardware features for programmers to work with. Even more important though was the innovative touch interface. This seemed almost a gimmick at first glance. At second, it seemed brilliant – now all the area taken up on an ordinary phone for buttons and controls could be given over to a screen big enough for comfortable video or Web viewing. But even that was overlooking the real genius of the idea. One whole side of the iPhone was completely configurable – as display, as controls, or as any combination thereof. The whole user interface could be adapted to the intended task. This was what made the iPhone not just a clever phone, but a whole new order of device. A shape-changer. And this meant that as well as being a potentially profitable thing to develop software for, it was also – crucially – an interesting one.

So it’s a great phone for software developers. Is it the phone for you?

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Technology

What Phone Is Right For You? 4 – The Business End

Let’s deal first with the fact that there are two kinds of Windows phone. Microsoft got into the smartphone business early on by adapting the OS they had created for PDAs to be phone-capable. This ran mobile versions of their Office applications, designed to integrate seamlessly with a workplace PC. Useful to some, but of little interest to the general public – especially as the intentionally desktop-like interface makes it the least finger-friendly OS available. The latest version of this is Windows Mobile 6.5, and you are not likely to want it unless you have specific business needs.

Appreciating that the iPhone had changed the game completely, Microsoft came out – surprisingly quickly – with a whole new OS. They started afresh, with one eye firmly set on a pleasant user experience, and the result is an interestingly different interface made up of ’tiles’ that both indicate the status of and act as shortcuts to services like e-mail, SMS, Facebook and calls. Argument will rage over whether it is aesthetically appealing, but it is clearly highly usable.

What else does Windows Phone 7 have? Pretty much everything the iPhone does actually, including an integrated market for music and video downloads. But though this may make it seem just an imitation of the Apple product, a Zune to their iPod, it does have some real advantages. Microsoft are better at games. Each Windows Phone 7 device is a little gaming console, connected to their Xbox Live service. And of course they have taken care to retain their key strength: mobile versions of the Office suite of apps.

So it’s like an iPhone but with some great advantages. Where’s the catch?

Well the big one: it’s not finished. Aside from the fact that there are far fewer apps yet than for iPhone or Android, it’s lacking features that fans of the old Windows Mobile or of Symbian take for granted, like full multitasking, video calling, VoIP (Skype, etc.), cut-and-paste, or tethering (using it as a broadband modem with a laptop).

Intriguingly, similar features were also lacking in the first iPhone. So it’s expected that they will be added fairly quickly. But unless you are a business user with a pressing need for Microsoft Office, it might be better to wait and see what happens. Things should really get interesting when the first Windows Nokias come out next year.

But if you are a business user – or if you just fancy a touch of that urban professional chic – you’ll also be considering the BlackBerry. Manufacturer RIM first made it big with those two-way pagers that send and receive text messages. (Remember them?) This genetic inheritance shows in the fact that BlackBerries as a rule sport full qwerty keyboards and are designed to integrate with your corporate email system. They’re trying to escape the business ghetto too though; the number of apps available is shooting up, and they’re advertising on TV. But for the general user it’s hard to see any real reason to prefer it over its rivals.

Except one: BlackBerries can make an unbroken encrypted link all the way back to their home base, wherever in the world that is, preventing any possible interception of communication. Which is why some governments have banned them as being far too useful to spies and criminals – or to dissidents.

Which, you have to admit, is cooler than most.

Well that’s the businessy stuff. Tomorrow let’s look at phones we might really buy.

Windows Phone 7
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Technology

What Phone Is Right For You? 3 – Enter The Gladiators

When you buy an advanced smartphone, the choice is less about the manufacturer than it is about the operating system (OS), the software framework that manages the phone and its apps. Each of the contenders has its way of doing things, each its benefits and pitfalls. Right now, you basically have a choice between these six:

Android – On an ever-increasing range of phones, most notably those from HTC and Samsung.

BlackBerry OS – On RIM‘s BlackBerry devices.

iOS – Apple’s iPhone (As well as the iPad and iPod Touch)

Symbian – Particularly on Nokia’s high-end phones, but also ones from Sony Ericsson and various Japanese manufacturers.

Windows Phone 7 – Currently found mainly on phones from HTC, but should be appearing on Nokias later this year.

Windows Mobile –  On many devices, again perhaps most notably those from HTC.

There are a couple of others like HP’s WebOS and Samsung’s Bada, but these are the ones you are likely to meet. How then do they differ – and where do they excel? We’ll begin, later today, with the more business-orientated. You know, the ones you can justify buying by pretending they’re for work.

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Technology

What Phone Is Right For You? 1 – The Scene

Image via Wikipedia
It's really time for a new one

As I was saying, it’s never been as hard to choose a phone as it is now. This is far from a bad thing though; we’ve never had so many incredible choices. Phones have changed almost beyond recognition, from fairly straightforward communication devices into something we don’t even quite have a name for yet.

Certainly the term ‘smartphone’ no longer seems adequate. Though there were earlier experiments¹, the smartphone came into its own all of ten years ago now, when the mobile phone and the PDA were successfully merged by companies like Nokia and Microsoft. The magic ingredient: A proper operating system that allowed you to install software.

Since then, other functions have accrued continually. Cameras, Web browsers, e-mail, media players, Bluetooth, GPS, Wi-Fi… Keypads became tiny to make room for Internet-friendly screens. Some – Microsoft in particular – introduced touch interfaces, but made them so crowded that they had to be navigated with a PDA-type stylus. The smartphone seemed full to the point of bursting.

Then Apple made the next great breakthrough, by introducing an interface that was not only sensitive to broad gestures, but which was utterly reconfigurable by whatever program was in use. At a stroke they solved the problem of the smartphone trying to be too many things, by reinventing it as an almost neutral object that could be reconfigured for an endless variety of tasks.

At the same time, they realised that what was essentially an Internet-connected iPod was a fantastic tool for selling things to people; music, video, the software “apps” it would run, and the services those apps could interface with. It was a goldmine. The other main players were slow to recognise this; Nokia and Microsoft so tardy that eventually they had to join forces. Only Google, the one with no previous involvement in phones, could see what was happening and knew what was to be done. They produced Android, now the leading rival to the iPhone.

But far from the only one; there are four or five competing systems, all with their strengths and weaknesses. So though we have great choices, they are real choices. Where once we might have chosen based on fairly trivial factors like appearance, buying a phone now means buying into a system – an ‘ecosystem’ as some call it – of software apps and services. It’s quite a commitment.

By weighing up the strengths and weaknesses of the various offerings however, it shouldn’t be too hard to tell which is the one that suits your needs. These we will look at in more detail tomorrow.

  1. The first real smartphone? Probably the Simon from quiet innovator IBM (pictured above). It may have been an ugly brick, but it was an ugly brick that was years ahead of its time.
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Technology

First, Some Phone Nostalgia

This phone had an actual joystick

Recently a friend asked me for advice on choosing a phone. It was hideously difficult – I don’t think it’s ever been harder to pick a phone than it is now. I miss the days when you couldn’t go wrong with a Nokia.

My first ever phone was a Motorola M3688, which was as charming as it was inept. Its sole apparent advance over Motorola’s previous model: It had a flip to cover the keys. It didn’t fold in half, you understand. It just had a plastic bit to cover its big rubbery buttons that you had to flip down if you wanted to dial. It served no clear purpose whatsoever, but that was the sort of design frippery that wowed us at the turn of the century. I can’t be sure now, but I think it may have swayed me to choose this one over the splendid Nokia 5110. A lesson to designers and marketers everywhere: shit sells.

It was massive by modern standards. Nowadays I keep my phone in my front left pocket. If I did that with the M3688 it looked like I was pleased to see everybody. Despite the mass though, they were vulnerable. If you dropped one, it flew into pieces. Though admittedly once you reassembled it it usually worked again. (They were less resistant to moisture; in the end I lost mine to submersion.)

After this it was Nokias all the way, or almost. The great 5110 (stolen), followed by what I consider to be one of the most aesthetically pleasing phones ever, the 3210, which also brought predictive texting (also stolen). This was followed by the 3310; though a lot less appealing in looks this introduced a raft of great features like vibrating alert (still have, still works).

But then I took a wrong turn, and bought a Sony Ericsson – the V600i. Now I am possibly being unfair; the problem with swapping between Nokias and Sony Ericssons is that they are so similar. It is the tiny differences in key layouts and so on that you will find too irritating to bear. But on the whole this wasn’t a very successful phone. Every plus had its concomitant minus. It was very attractive and impressively compact, but the keys were too small and – stupidly – glossy to use comfortably. It was my first camera phone, but at 1.3 megapixel resolution it was barely worth having. It was a 3G phone – the first affordable one on the market – but its tiny screen, weak camera and hopelessly basic browser meant there was really nothing you could do with that fast data.

Vodafone seemed to think they could get us streaming video – to 1.8″ screens. My devious plan, in the days when 3G or even GPRS data modems were still expensive business toys, was to hook it up to my laptop to feed my Internet addiction when I couldn’t get Wi-Fi. But I hadn’t done the research; though it could get 3G data, and though it had a data transfer cable to connect it to a PC, it couldn’t share the connection over the cable. Dumb bastard. (Still have, though I can’t find charger.)

My first actual smartphone was a Nokia N70. It ran the Symbian operating system, and could do real smartphone stuff like syncing contacts and calendars. I know, not impressive in this age of apps, but a huge leap still. At last it could be used as a tethered data modem, but 3G modems with much better data pricing were now coming out so there was little point. (Stolen – though only after it had been retired to spare phone status.)

And it was a good enough camera phone to get me hooked on the spontaneous kind of photography the things allow; soon I wanted a better one. The 5 megapixel Nokia 6220 Classic was that, plus it added GPS to the mix and finally made Web on a phone comfortable. In almost every respect this phone was really an N82, one of Nokia’s top models, squeezed into a smaller and (visibly) cheaper package. The only real sacrifice was Wi-Fi. In brief, a good mid-range smartphone at a great price.

And thus, irrelevant.

The dinosaur metaphor is irresistible. The landscape they once ruled has changed suddenly and utterly. The comet of course was the iPhone, and Nokia are left blinking and wondering what the cold white stuff falling from the sky is. Compile a list of the ten best-loved phones today, and there might not be a single Nokia on it. It isn’t that they got worse. I would argue in fact that Nokia still make the best phones, as phones. Their problem is that a lot of people don’t want phones any more. They want repurposable social connectivity stroke mobile media Swiss army… things. What are they even? The phone is evolving, and it’s not yet clear into what. Nokia certainly didn’t seem to know.

But never mind what’s next for Nokia. What the hell phone am I going to buy now?

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Cosmography Technology

The Last Paper Column

This will read a little strangely. It’s unedited from the version as it appears in the paper.

Alas This is Fake
The Paper Gives Me A Decent Send-Off

This is the last Micro Cosmopolitan in the City Tribune. I’m leaving the paper. After sixteen years – can you believe it? So much has changed over that time. Why back then there was a Fine Gael/Labour government.

I’m going to miss it badly; in particular, being able to say “I write for a paper”. There was something grand about that. But the world is changing, rapidly. Instead of being a columnist, I’ll be a blogger. Instead of it appearing once a week it will be several times a day. Instead of writing on Wednesday for you to read on Friday, it’ll be instant comment on events as they happen. There will be cartoons too, and you’ll be able to have your own say.

I gave you the address before, but now there’s a new and much shorter one – “I doubt it”. Simply type I.doubt.it and you go straight there. Neat, no? Just dots between the words, no W’s or nothin’. And if you don’t like going to websites you can receive it by email for free. Those of you without computers may find that you can read it perfectly well on your phone.

Otherwise though, you’re stuck. This is the sad fact about the way things are going. You won’t have to buy a daily paper, but you’ll need a machine. In the time I’ve been at the Tribune, the publishing industry has changed out of all recognition. I am fortunate perhaps to have started back when we were still something you might recognise as a “classic” newspaper. I actually brought my column in on a piece of paper, held in my fist. Someone had to type it out again. That almost seems crazy now.

1995 wasn’t quite back in the age of typewriters though. The paper had Macs, and I had a primitive sort of word processor you would point and laugh at now. There was just no way these two computers could communicate with each other. Two years later, while doing volunteer work in South Africa, I started e-mailing my stories. I soon had a computer of my own, and though I couldn’t yet afford an Internet connection – and certainly, not a Mac – I was bringing my stories in on floppy disk. And now… Well, we’ve cut out the paper altogether.

I mean, the whole newspaper.

The business is going through a crisis. On one hand it’s being squeezed by new media; I get a large proportion of my news from blogs, from upstart online-only papers, even from Twitter. Now it’s the papers that can’t afford to buy Macs. The oldest mass medium can and will adapt, they have the core skills that are essential for gathering and recounting the news. But they have to find new ways to make it pay, and they need to do that now – right in the middle of the worst recession since the war.

You support those skills when you read the print version of the Tribune, so I hope you will continue to get it – even without me. And do tell all your friends who stopped buying it while I was here.

http://I.doubt.it – Think of me whenever you hear a politician speak.

Love and out,

Richard Chapman

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Technology

Untangling The Cables

Enough about the government for a while. Time to catch up on the gizmo fun we’ve been missing.

When I heard that the new MacBooks sported a connector called Thunderbolt I admit I was mystified. Sure, it’s said to be twice as fast as USB3 (only just out itself), but twice as fast was not enough. I knew that Intel had a fiber-optic connector called Light Peak in the works. In future, computers were going to be linked by light, not by the same old copper wires that have been with us since the days of the telegraph. It wasn’t like Apple to be going down a technological cul-de-sac.

It turns out of course that Thunderbolt is Light Peak – but in a transitional copper-wire form. If things go according to plan, it will be upgraded in the future to fiber-optic versions. We’ll see. For the moment though, it does 10 Gigabits per second. That may not be light speed, but it is roughly twenty times faster than USB2. Fast enough to, say, transfer a HD feature film in 30 seconds, or enough MP3 files to play non-stop for one year in just ten minutes. So, it’s a start. And though it’s being launched in cooperation with Apple, it should soon be everywhere.

But the really interesting thing about Thunderbolt is that it isn’t just for the usual things you’d connect up by USB – printers, hard drives, scanners and so on. It can also be used for external displays. So in the near future, the same cable could be used for just about every device a computer can connect to.

On top of that, it also carries power – like USB does, only more so. It’s capable of providing 10 Watts. That means many devices that now need external power supplies such as printers or routers, and even some displays, will be able to get it over the connection to the computer instead, cutting down greatly on cable clutter.

It makes you think, doesn’t it? 10 Watts is sufficient to charge some quite potent devices. The iPad requires a 10 Watt charger, funnily enough… Charge your iPad by plugging it into your MacBook.

So you can imagine Apple very soon building a device with just a single socket – used for charging, printers, displays, everything. A single port, a single cable; it can’t really get much more simple than that.

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